Issue Refunds

If you need to refund a client, you can do so in the form of a full or partial refund. 


1. View the booking that you would like to cancel & refund

  • Use the Clients tab to search for a client by name
  • Use the Home Calendar to search for a client by date
  • Click the Manage Booking link sent to you in a booking confirmation email
     

2. Click the Refund button on the booking card of the client you would like to reimburse

3. Select whether you will be issuing a full or partial refund

4. If you are issuing a partial refund, enter the amount you would like to refund and enter a description for the refund (optional)

5. Click Refund to complete