Frequently Asked Questions


How do I sign up?

Simply go to and fill out some information on your company. Our staff will review everything and reach out to you to get you up and running.

Is there up-front cost?

We offer a 30 day money back guarentee so you can make sure our system is right for you. Our software starts at $19.99/month.

What credit cards do you accept?

With Stripe as our payment gateway, we enable you to process currencies from 130 countries with Visa, MasterCard, Discover, JCB, Diners Club and AmericanExpress.

Is there a charge for refunds?

No, there is no fee whatsoever if you refund a purchase.

What kind of fraud protection do you have?

Stripe constantly analyzes customer data and purchase behaviour to catch the transactions most likely to lead to fraud. We hold onto customer payments for two weeks before directly depositing them into your bank account. This allows Stripe to rule out any fraudulent activity.

How often do I receive transfers?

7 days from the date of payment, funds are sent in a direct bank deposits on a rolling basis.

What shows up on Clients credit card Statements?

The tour operators name will show up on the card holders statement.

What is a Charge-back?

Charge-backs are when someone disputes a payment with their bank/credit card company. This occurs when someone opens a case for being incorrectly charged.

What Type of website is it compatible with?

We can work with just about any website, our widgets are live on HTML websites as well as many other templates including; Squarespace, Word Press, WIX, Weebly and more.



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